How can I help you?

Is your product tired and flat? Is your company disconnected from your customers? Have you lost sight of the problems you set out to solve?

Does your Product team lack structure? Does their output seem slow and removed from overall company goals?

Or, do you have a new product concept and no idea where to start?

In each of these scenarios, be it researching and designing a new product or breathing life back into an established product team, I’ve relevant experience to bring your product and people back to impact.

My
Services

  • Having conducted research with users in the UK, Uganda, Kenya, Zambia, Mozambique and Rwanda, I am uniquely positioned to approach your research with the right combination of rigour and sensitivity.

    I've taught teams how to effectively prepare for customer visits and how to navigate conversations impartially and with curiosity, prioritising an approach that encourages actionable and honest insights from participants.

  • Passionate about UI and UX, I am obsessed with style and detail. I am committed to simplifying the user's experience while delighting them with friction-free services.

    I have designed and launched new customer journeys on desktop and mobile, and have enhanced and overhauled existing ones. I have also facilitated the creation of design libraries, user personas and design philosophies to keep the company's brand and aesthetic aligned as their product grow.

  • Designing and leading usability tests both in advanced usability labs and offline in rural Uganda, I've the breadth of experience to deliver what you need.

    From concept testing with surveys, front door tests and wireframing, to A/B testing, card sorting and prototype testing, I've end to end experience of testing products at every stage of their lifecycle.

  • Starting my career in product management, I've built products using agile methodologies with small and large team, on and off-site, across 4 different continents.

    As a certified Scum Product Owner, I'm confident overhauling a Product team's processes to optimise for output, working with the team and their feedback to adjust and tailor rituals as we go. I've successfully increased teams' velocity and collaboration by bringing in such agile practices, and love seeing how internal changes translate into an improved customers experience.

  • Writing product strategies to guide teams and individuals, I've created OKRs that keep companies focused on delivering value and impact.

    Creating a vision for a specific product or a product set, I'm committed to building a supporting reporting dashboard that aligns with the company's key metrics. I've used this kind of visioning, alongside data mining at a company, to inform and set new KPIs and quarterly targets.

Let’s chat!

Find out how we can maximise the impact of your product and team.